
Important Notice
Your use of the cayenajewels.com Web site constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice.
Copyright and Trademark
All contents are protected by U.S. and international copyright, © 2008 Cayena Jewels LLC. All rights reserved. All software and other technology components of this Web site are protected by U.S. and international copyright, © 1999-2006,. All rights reserved. Cayena Jewels, CJC and Cayena Jewels Flower are trademarks or service marks of Cayena Jewels LLC. Cayena Jewels LLC reserves all of its rights with regard to those marks and any other Cayena Jewels LLC trademarks or service marks appearing herein. This site may also contain trade names and trademarks of other companies that are the property of their respective owners.
Site Use
This site and its contents are provided solely for personal, noncommercial use, including the online purchase of the merchandise depicted, and for no other purpose. Any downloading or copying of the materials herein is permitted for such personal, noncommercial use only. No right, title or interest in such materials is transferred to you upon such copying or downloading, and such materials may not be transferred, linked, reproduced, retransmitted or otherwise distributed or displayed, in whole or in part.
Product Images
We have attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail
Pricing
We make every attempt to avoid errors in pricing and product information, but we are human. If a mistake does occur, we reserve the right to correct it, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price. All prices listed on this site are in U.S. dollars.
Links to Other Sites
Cayena Jewels LLC makes no representations or warranties about any other Web site you may access through this Web site. If there is a link to another Web site, such link does not constitute an endorsement of that site or the products or services contained therein and is provided solely as a convenience to you.
Disclaimer
Unless specifically noted, this site, its content or the information available on or through it is provided on an "as is" basis without warranties of any kind, either express or implied, including warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge that you use this site at your own risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site, and that Cayena Jewels LLC and its affiliates and third party service providers shall not be liable for any damages special, indirect or consequential of any kind related to your use of this site.
Please note that the above disclaimer does not apply to products you may purchase through this site. Warranties and return rights concerning such products are governed by terms provided elsewhere in this site and by applicable law.
Choice of Law
If any disputes arise between us regarding your use of this Web site, such disputes shall be resolved according to the laws of the State of Connecticut.
User Communications
Any message you send to us via e-mail, postcard, letter, voice mail or other transmission relating to your use of this site, other than an actual order of merchandise, shall be and remain Cayena Jewels LLC property, and Cayena Jewels LLC shall not be limited in any way in its use, promotional, commercial or otherwise. However, we will not use your full name in any such promotional use without your permission. You agree that no such messages will violate the rights of any third party or contain any libelous or otherwise unlawful materials. We save certain messages and e-mails on file for promotional and marketing purposes, but we are not required to and do not retain every such message.
Site Operator
Cayena Jewels LLC, in conjunction with its third party service providers, operates this Web site.
Return Instructions
Cayenajewels.com is dedicated to delighting you with your jewelry purchase and our services. If for any reason you are dissatisfied with your purchase, you may return it within 30 days (of the date your order was shipped from our distribution center) for a full refund of the purchase price, minus the shipping & handling, unless you have received a damaged or incorrect item. Exchanges must be made within 90 days.
Returns by Mail
Here are the basic steps:
- If there is damage to an item upon delivery, email our customer service center immediately at customerservice@cayenajewels.com for assistance.
- Please read the information on your original packing slip.
- Pack the item securely. Use the original package, if possible. Enclose the return portion of the original packing slip with the item.
- If you do not have your original packing slip, please provide us with your name, address, phone number, email address, and order number.
- All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
- For your protection, we recommend that you use UPS or Insured Parcel Post for your return. Ship the return package to the address indicated on the packing slip:
Cayena Jewels
34 Cobblestone CT
Newington, CT 06111
- Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to our distribution center.
- You can expect a refund within 30 days of our receiving your returned product. Refund will be credited to the same form of payment used in your original purchase.
Sales Tax
Local taxes, if applicable, will be added to your order. Cayena Jewels LLC collects sales tax for Connecticut. |